Customers are placed on a computerized routing system based on their anticipated volume. One of OFR’s specially designed trucks automatically visits the customer’s location when the container is 85% full based upon the predetermined volume without any action from the customer.
OFR’s dedicated staff of customer
service specialists communicate with the customer, route truck movement and
monitor each stop to insure service is completed in a fast and reliable manner.
OFR’s fleet of trucks are equipped with a “Satellite Tracking System” that allows OFR to automatically pinpoint and document location, date, time and volume of each service. This system also tracks nationwide truck movement and allows OFR to communicate emergency service requests to their drivers.